Mediator seeks to ensure that each party is fully listened and cooperating according to their wishes.

1.        Mediator seeks to ensure that each party is fully listened and cooperating according to their wishes. When necessary according to the condition, the mediator can help both parties by cooperating with each other. Mediator should aware about issues and confirms understandings of people to reach an agreement.  Mediators should listen stories of parties and draw conclusion on the behalf of arguments to solve the issue.  Whole mediation process is based on the hearing of stories among clients.